Course Rosters & Users

How do Canvas enrollments work from DukeHub and DKUHub?

Canvas syncs enrollment adds, drops, and waitlists from DukeHub and DKUHub. Enrollment changes in DukeHub/DKUHub should be reflected in Canvas within 4-6 hours. 

Waitlisted students will remain in Canvas sites until the end of the add/drop period. At the end of the add/drop period, if the student is still on the waitlist, they will be removed from the Canvas site.

Any person not on the DukeHub roster will need to be manually added to the Canvas site via the People tool. 

Why does my Canvas roster look different than my DukeHub roster?

There are two reasons you may see differences between the enrollment list in Canvas and DukeHub. 

First, just as in Sakai, waitlisted students are included in the Canvas course site rosters until the end of add/drop. Your Canvas roster before the end of the add/drop deadline should be the sum of your officially enrolled and waitlisted students in DukeHub. After the add/drop deadline, any students remaining on the waitlist will be removed from the Canvas site.

If you are seeing students in Canvas who aren't enrolled or on the waitlist in DukeHub (i.e., if they have dropped the course but are still in the Canvas site more than 4 hours after they dropped), please send their names and Duke Unique IDs to canvas@duke.edu and we can review the issue. 

How do I add a non-Duke user to my Canvas site?

If you need to add someone not at Duke to your Canvas site, there are two options:

1. Create a Duke Sponsored Account for that person. Typically this would be done if the person needs access to other Duke resources in addition to Canvas, or if they might need access on an ongoing basis beyond one semester. 
   • Complete the appropriate form linked from the site above. 
   • After the sponsored account is created, ask the person to login to Canvas. This will create their Canvas account.
   • After the Canvas account is created, in your site, use the People tool to add the person in the desired role. 
2. Have the person create/register a OneLink login. OneLink is a service that allows alumni and others to sign in to select Duke systems. 
   • Ask the person to complete registration of a OneLink account. During the process, a Duke Unique ID (DUID) will be created for the person.
   • After their OneLink account is created, ask the person to login to Canvas. This will create their Canvas account.
   • After the Canvas account is created, in your site, use the People tool to add the person, using their DUID, in the desired role.